Frequently Asked Questions

Q: How long may I keep the rentals?

A: The rental rate includes 3 days! so you can pick them up the day before the event and drop off the day after.

Q: What are the pickup times?

A: Monday, Wednesday, Thursday, Friday and Saturday between 10AM-6PM. Sunday 10AM-3PM. We are closed on Tuesday

Q: Where do we pick them up?

A: 1927 Oakland Drive, Winston-Salem, NC 27106. Please park in the driveway when you arrive (we won't hear you if you go to the front door). We are on a corner lot so the driveway is on Loch Drive. Yes, this is a residential neighborhood.

Q: Is there a minimum order amount?

A: Yes. The minimum for pickup is $50. Minimum for delivery is $150.

Q: How much is delivery?

A: Delivery and pickup starts at $65.

Q: Do you deliver to other cities?

A: Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.

Q:How do I request a flower quote?

A: Just email us the date of the event, quantities and types of arrangements you need and we are happy to provide a quote! Inspirational photos are always helpful!

Q: Do you offer custom silk flower arrangements?

A: No. We do, however, have a selection of rental silk arrangements on our rental decor page.

Q: Do you require a deposit?

A: Yes. A 50% deposit is non refundable deposit is required on all orders. This will be applied to the final balance.

Q: What payments do you take?

A: Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

Q: What if we need to cancel?

A: Please check out our policies page for details.

Still have a question? Call or Write: sayhello@bloomrentalsnc.com 336-655-0010




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