Frequently Asked Questions

Q: How long may I keep the rentals?

A: The rental rate includes 3 days! so you can pick them up the day before the event and drop off the day after.

Q: What are the pickup times?

A: Monday, Thursday, Friday and Saturday between 11AM-6PM. Sunday 1PM-5PM. We are closed on Tuesday and Wednesday.

Q: Where do we pick them up?

A: 1927 Oakland Drive, Winston-Salem, NC 27106. Please park in the driveway when you arrive (we won't hear you if you go to the front door). We are on a corner lot so the driveway is on Loch Drive. Yes, this is a residential neighborhood.

Q: Is there a minimum order amount?

A: Yes. The minimum for pickup is $45. Minimum for delivery is $75.

Q: How much is delivery?

A: Delivery and pickup starts at $65.

Q: Do you deliver to other cities?

A: Yes, we charge the standard $65 delivery for the first 20 miles and then an additional $4 for each additional mile.

Q:How do I request a flower quote?

A: Just email us the date of the event, quantities and types of arrangements you need and we are happy to provide a quote! Inspirational photos are always helpful!

Q: Do you offer custom silk flower arrangements?

A: No. We do, however, have a selection of rental silk arrangements on our rental decor page.

Q: Do you require a deposit?

A: Yes. A 50% deposit is non refundable deposit is required on all orders. This will be applied to the final balance.

Q: What if we need to cancel?

A: The 50% deposit is nonrefundable. All balances are due 7 days before the event date. We will refund any additional funds that you paid beyond the 50% deposit if you cancel more than 7 days before the event date.

Still have a question? Call or Write: 336-655-0010

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